Toshiba Telephone DKA AG SYSTEMVD User Manual

Telecommunication Systems Division  
Digital Business Telephone Systems  
System Administrator Guide  
May 2000  
 
Contents  
Introduction  
Organization .......................................................................................................................iv  
Emergency Calling from the Attendant Console .............................................................8  
Night Transfer .....................................................................................................................9  
Night Transfer Lock/Unlock Password ...........................................................................9  
Night Transfer Lock Mode ............................................................................................11  
Setting Date/Time/Day .....................................................................................................12  
Soft Keys ...........................................................................................................................14  
Station Relocation .............................................................................................................14  
Strata DK System Administrator Guide 5/00  
i
 
Contents  
Chapter 1 - Setting System Parameters  
Speed DialAdvanced Features ......................................................................................24  
Speed Dial Pause and Flash Storage ..............................................................................28  
Speed Dial Access Codes ..................................................................................................42  
Appendix B Directories/Record  
User Name/Number Directory ..........................................................................................43  
Speed Dial Memo Directory .............................................................................................44  
Telephone Location Record ..............................................................................................45  
Index .....................................................................................................................................47  
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Strata DK System Administrator Guide 5/00  
 
Introduction  
This guide is designed for the System Administrator of the following Strata DK  
systems:  
o
o
o
o
DK14  
DK16e and DK16  
DK40i and DK40  
DK424i, DK424 and DK280 (Release 3 and above)  
This guide provides instructions for assigning the user names that appear on the  
station display; managing station relocation; and assigning Direct Inward System  
Access (DISA) security codes, toll restriction override access codes, and verified  
account codes.  
Important! This guide contains information and procedures that are not available  
to the average telephone user. As System Administrator, you must have  
access to a specific System Administrators telephone to perform the  
procedures in this guide. You are responsible for certain proprietary  
codes for providing or restricting features to telephones with the Strata  
DK systems. This guide is not intended for general use; please keep it in  
a secure place.  
You should also have a copy of the most recent Strata DK General Description for the  
appropriate system, as well as any related user guides. See Related Documents/  
Medialater in this Introduction.  
Strata DK System Administrator Guide 5/00  
iii  
 
 
Introduction  
Equipment Notes  
Equipment Notes  
o
Most of the operations in this guide require a Liquid Crystal Display (LCD)  
digital telephone at the System Administrators work station.  
o
Typically, use the station with [PDN] 10, 100, or 200 to perform the functions in  
this guide. This guide assumes the Adminstrators telephone is connected to  
station Port 000. If you wish, you can use a different [PDN] which must be  
assigned by the system installer. In any case, the station is referred to as the  
Administrator stationthroughout this guide. Ask your system installer which  
station this is.  
Organization  
This guide is divided as follows:  
o
Chapter 1 – Setting System Parameters contains descriptions and procedures  
for changing System Administrator-specific parameters. These parameters are  
given in alphabetical order.  
o
o
Appendix A – Access Codes provides feature access code sequences which can  
be stored onto SD buttons for one-touch feature access.  
Appendix B – Directories/Record provides blank directories for recording User  
Names/Numbers and Speed Dial memos, and telephone locations and instructions  
for displaying [DN], physical port, and logical port information.  
iv  
Strata DK System Administrator Guide 5/00  
 
       
Introduction  
Conventions  
Conventions  
Conventions  
Note  
Description  
Elaborates specific items or references other information.  
Within some tables, general notes apply to the entire table and  
numbered notes apply to specific items.  
Important!  
Calls attention to important instructions or information.  
Advises you that hardware, software applications, or data  
could be damaged if the instructions are not followed  
closely.  
CAUTION!  
Alerts you when the given task could cause personal injury  
or death.  
WARNING!  
[DN]  
Represents any Directory Number button, also known as an  
extension or intercom number.  
Represents any Primary Directory Number button (the  
extension number for the telephone).  
[PDN]  
Represents any Secondary appearance of a PDN. A PDN which  
appears on another telephone is considered an SDN.  
[SDN]  
Represents any Phantom Directory Number button (an  
additional DN).  
[PhDN]  
6ꢀvhyꢁ7‚yq  
Represents telephone buttons.  
Courier  
Shows a computer keyboard entry or screen display.  
Represents LCD displays, tokens or custom IVR functions. For  
example: M ( ).  
Helvetica Bold  
Type”  
Indicates entry of a string of text.  
Indicates entry of a single key. For example: Type progthen  
press Enter.  
Press”  
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v
 
   
Introduction  
Action/Response Table  
Conventions  
Description  
Shows a multiple PC keyboard or phone button entry. Entries  
without spaces between them show a simultaneous entry.  
Example: Esc+Enter. Entries with spaces between them  
show a sequential entry. Example: #+ 5.  
Plus (+)  
Tilde (~)  
Means through.Example: 350~640 Hz frequency range.  
Denotes the step in a one-step procedure.  
Denotes a procedure.  
o
o
Grey words within the printed text denote cross-references. In  
the electronic version of this document (Strata DK Library  
CD-ROM or FYI Internet download), cross-references appear  
in blue hypertext.  
See Figure 10  
Action/Response Table  
o The left column gives The right column gives the immediate response to  
you the single or  
numbered steps you  
need to perform a  
procedure.  
your action. It includes readouts from the LCD  
telephone when applicable, and additional notes and  
comments.  
Important Notes  
o
Because feature buttons are flexible and must be programmed by a system  
installer, your telephone may not have all of the buttons mentioned in this guide.  
o
o
Use the  button if your telephone does not have a Srqvhy button.  
Use the button if your telephone does not have a Tƒrrq9vhy button.  
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Introduction  
Related Documents and Media  
Related Documents and Media  
Note Some documents listed here may appear in different versions on the  
CD-ROM, FYI, or in print. To find the most current version, check the  
version/date in the Publication Information on the back of the documents title  
page.  
Refer to the following documents for more information:  
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
Strata DK General Description  
Strata DK Feature Description Manual  
Digital Telephone User Guide  
Digital Telephone Quick Reference Guide  
Digital Single Line Telephone User Guide  
Electronic Telephone User Guide  
Electronic Telephone Quick Reference Guide  
Standard Telephone User Guide  
Strata AirLink External Wireless Handset User Guide  
Strata AirLink External Wireless Quick Reference Guide  
Strata AirLink Integrated Wireless Handset User Guide  
Strata AirLink Integrated Wireless Quick Reference Guide  
PC/Data Interface User Guide  
DKT2004-CT Cordless Telephone User Guide  
DKT2104-CT Cordless Telephone User Guide  
PC-DKT User Guide  
Strata DK System Administrator Guide 5/00  
vii  
 
   
Introduction  
Related Documents and Media  
o
o
o
Hospitality Management Information System (HMIS) General Description  
Hospitality Management Information System (HMIS) User Guide  
Strata DK Library CD-ROM  
For authorized users, Internet site FYI (http://fyi.tsd.toshiba.com) contains all current  
Strata DK documentation and enables you to view, print, and download current  
publications.  
viii  
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Setting System Parameters 1  
For security reasons, you can add, delete or change system parameters. Make sure  
your system is programmed so that you can change these parameters from your  
telephone.  
The parameters discussed in this chapter are given in alphabetical order. They are:  
o
o
o
o
o
o
o
o
o
o
Auto Attendant  
Direct Inward System Access (DISA) Security Code  
Night Transfer  
Setting Date/Time/Day  
Soft Keys  
Station Relocation  
System Messages, Names and Memos  
System Speed Dial Numbers  
Toll Restriction Override/Traveling Class Codes  
Verified Account Codes  
Strata DK System Administrator Guide 5/00  
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Setting System Parameters  
Auto Attendant  
Auto Attendant  
The Auto Attendant feature tells the system where to direct incoming Auto Attendant  
calls. The Strata DK built-in Auto Attendant is licensed by Dytel, Inc. under United  
States Patent No. 4,975,941. Two announcements greet callers: The primary  
announcement contains the company greeting, followed by a menu. The secondary  
(optional) announcement, plays when the station or department called is not available.  
It is then followed by a menu.  
An Auto Attendants primary announcement may sound like this:  
Hello, you have reached Toshiba.  
If you know the number of the party you are calling, please dial it now.  
For operator assistance, dial 0 or please wait.  
For Sales, dial 3.  
For Marketing, dial 4.  
And for Technical Support, dial 5.”  
Heres an example of an Auto Attendant's secondary announcement:  
The party is unavailable...  
For operator assistance, dial 0 or wait for assistance.  
For Sales, dial 3.  
For Marketing, dial 4.  
And for Technical Support, dial 5.”  
Auto Attendant CO Line Assignments  
CO lines can be assigned to be answered by the Auto Attendant in any of the three  
system modes (Day, Day 2, and Night) by the system programmer. The Ivtu‡ꢁ  
Uꢀh†srꢀ button can be used to switch the CO lines to ring the Auto Attendant or to  
ring stations that are preassigned in system programming.  
The Auto Attendant can be configured (in system programming) to answer CO line  
calls on a delayed basis (12 or 24 seconds) if the call is not answered at a ringing  
station(s).  
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Setting System Parameters  
Auto Attendant  
System Auto Attendant Dialing Plan  
The Auto Attendant dialing plan is assigned in system programming. Use Table 1 to  
record your system Auto Attendant dialing plan. Toshiba recommends using single  
digits. (See Table 2 for a list of default [DNs] for Strata DK systems.)  
Table 1  
Auto Attendant Menu  
Dialed Digit  
(Menu Prompts)  
Station (Directory)  
Number  
Department, Division, etc.  
 
!
"
#
$
%
&
'
(
DISA Outgoing Calls  
Outgoing line (see Caution note below)  
Table 2  
Default DNs for Strata DK  
System  
[PDNs] (default)  
[PhDNs] (default)  
DK14  
 ꢄ— (  
 
$ꢄ—$(  
DK16, DK16e, DK40, DK40i  
&
ꢄ—!&$ꢄ—&  
DK424 (RCTUBA/BB, RCTUC/D) and  
DK424i (B1CU, B2CAU/B2CBU,  
B3CAU/B3CBU)  
!ꢄꢄ—#"(  
 ꢄꢄ—#"$  
$ꢄꢄ—&"(  
#$ꢄ—&'$  
DK424 (RCTUE/F) and  
DK424i (B5CAU/B5CBU)  
Strata DK System Administrator Guide 5/00  
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Setting System Parameters  
Auto Attendant  
When calling the Auto Attendant, callers can access DISA by dialing . Toshiba  
recommends that you do not include this information in the Auto Attendant  
announcement.  
CAUTION! Make sure that your system DISA security code is set and protected.  
This is necessary to prevent unauthorized outgoing DISA calls from  
being charged (billed) to your companys telephone lines. See the  
instructions, Direct Inward System Access (DISA) Security Code”  
on Page 5.  
Auto Attendant Announcement Recording Recommendations  
Primary announcements are played to the caller when the Auto Attendant first  
answers a CO line. Secondary announcements (optional) are played to the caller after  
dialing a busy or unanswered station. Announcements should be kept as short as  
possible to allow fast call handling, and to eliminate overflow situations. Typical  
announcements should run between 10 and 20 seconds. Both primary and secondary  
announcements should play the Auto Attendant dialing plan options.  
If many CO lines ring the Auto Attendant (heavy traffic), multiple announcement  
machines can be installed to accommodate quick answer of incoming calls.  
Announcements can be up to 60 seconds in length. The system can support up to four  
primary announcements and up to four secondary announcements, thereby making a  
15-second call answering time possible. All primary announcements should play the  
same message/dial prompts, and all secondary should play the same secondary  
announcement. Follow the announcement device manufacturers instructions to record  
the auto attendant announcements.  
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Setting System Parameters  
Direct Inward System Access (DISA) Security Code  
Direct Inward System Access (DISA) Security  
Code  
The Direct Inward System Access feature is used when calling into your system from  
the outside. This feature is available on certain CO lines and from the built-in Auto  
Attendant. Assignments are made by the system programmer. CO lines can be DISA  
lines in the Day, Day 2, or Night mode, or any combination of these modes.  
If a caller enters the system via a DISA line or built-in Auto Attendant, the caller can  
then access another line to place an outgoing call through the system, in which case  
the outgoing line call is charged as a call made from the DK system. To prevent  
unauthorized outgoing calls through the system using the DISA feature, enter a DISA  
security code as shown in the following steps.  
CAUTION! Whenever the built-in Auto Attendant is installed, the DISA  
security code should be used (and changed periodically) to prevent  
unauthorized access of outgoing CO lines via the Auto Attendant  
DISA access feature.  
o To enter or change the DISA security code  
1. Press [DN] + ꢂ%$'.  
You hear a confirmation tone.  
NO. NNN  
____ ID CODE SET  
2. Dial the new DISA  
security code (1~15  
digits).  
The DISA security code digit  
length is a system program  
option. The code appears on  
the LCD as you enter it.  
NO. NNN  
DATA PROGRAMMED  
3. Press Srqvhy.  
You hear a confirmation tone.  
4. Press Tƒxꢀ.  
The telephone returns to the idle mode.  
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Setting System Parameters  
Emergency 911 Calls  
o To cancel the DISA security code  
1. Press [DN] + ꢂ%$'.  
2. Press Srqvhy.  
3. Press Tƒxꢀ.  
You hear a confirmation tone.  
The telephone returns to the idle mode.  
CAUTION! If the DISA security is canceled, outgoing unrestricted CO Line  
access is available to anyone calling in on a DISA line or built-in  
Auto Attendant.  
Emergency 911 Calls  
The procedure to make an emergency 911 call is the same for the Strata DK14, DK40i,  
DK40, DK424 and DK424i; however, the DK424 and DK424i can be programmed to  
use a special outside line, called the CAMA trunk, which provides Enhanced 911  
(E911) calling service.  
The DK424 and DK424is E911 feature performs the following set of actions when a  
user dials 911: the DK seizes an idle CAMA trunk and sends 911 plus the dialing  
stations Caller Emergency Service Identification (CESID) over the CAMA trunk to  
the 911 emergency operator. This allows the 911 emergency operator to know the  
exact location (room, building, etc.) of the telephone originating the 911 call.  
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Setting System Parameters  
Emergency 911 Calls  
o To make an Emergency 911 call  
1. Press [DN] + (    
The [PDN] releases from the internal connection and  
seizes the CAMA trunk.  
Note Once a 911 call is started, most other buttons/  
keys on a telephone are disabled to prevent  
accidentally dropping the 911 call attempt. This  
includes the C‚yq button, so that the 911 call  
cannot be put on hold.  
...or go off hook and  
enter (    
Off Hook and dial 911 (station has off hook selection  
of a CO line or line group in Program 32 and has a CO  
Gvr or Q‚‚yrqꢁGvr buttons).  
If your off hook selection automatically selects a Gvrꢅ  
Q‚‚yrqꢁGvr button, then when you dial 911, the  
normal CO line is dropped and an idle PDN or CAMA  
CO button connects to the CAMA trunk.  
If an idle [PDN] or CAMA CO button is not available,  
the 911 call is sent out the originally selected line  
without the stations CESID information.  
...or press [DN] + ( + If the system uses Least Cost Routing (LCR) When  
( is dialed, the station seizes LCR on its [PDN]. When  
you enter (  , the PDN drops LCR and the same  
[PDN] connects to the CAMA trunk. 911 plus the  
stations CESID will be sent out the CAMA trunk.  
(  .  
Strata DK System Administrator Guide 5/00  
7
 
 
Setting System Parameters  
Emergency 911 Calls  
If the system does not use LCR or if the station does  
not have a CO Line, Pooled Line or CAMA CO  
buttons when a ( is dialed as an access code, the  
station seizes a dial 9CO line on its [PDN]. When  
(   is entered, the 911 call will be sent one of two  
ways:  
o
If the station does not have another idle [PDN] or  
CAMA CO button, the 911 call will be sent out the  
normal CO line in the dial 9 line group without the  
stations CESID.  
o
If the telephone has another [PDN] or CAMA CO  
button, and it is idle, the first PDN will drop and  
the second [PDN] or CAMA CO button will be  
connected to the CAMA trunk. 911 plus the  
stations CESID will be sent out the CAMA trunk.  
Emergency Calling from the Attendant Console  
The PC attendant console and the DK attendant console can be programmed make  
E911 calls two different ways, by using either CO line buttons or the INT button to  
initiate the call. The procedure and results are described below:  
From the attendant console, the Attendant can press:  
o
a CO Gvr, Q‚‚yrqꢁGvr or CAMA CO button and dial 911. When 911 is dialed  
from an outgoing line button, the outgoing line button drops and the CAMA trunk  
is seized on the INT button. 911 plus the Attendant Console CESID is sent out the  
CAMA trunk.  
o
...or the DIU or [PDN] button and dial 911. When 911 is dialed, the DIU or [PDN]  
releases from the internal connection and seizes the CAMA trunk. 911 plus the  
Attendant Console CESID is sent out the CAMA trunk.  
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Setting System Parameters  
Night Transfer  
Night Transfer  
Incoming calls to your system can be made to route and ring different destinations,  
based on either two- or three-call routing (ringing) patterns (set in system  
programming). The Night Transfer LED indicates the active routing pattern:  
Mode  
DAY  
Three-pattern  
OFF  
Two-pattern  
OFF  
DAY 2  
NIGHT  
FLASH  
ON  
N/A  
ON  
Night Transfer can be locked by pressing IUꢁG‚pxꢁꢆ —#ꢇ and dialing the NT Lock  
password (see the procedure outlined on the following page).  
If the system has tenant service, up to four Tenant Night Transfer buttons (Ivtu‡ꢁ  
Uꢀh†srꢀꢁ —#) can be assigned and controlled independently.  
o To enable/disable night transfer  
o Press Ivtu‡ꢁUꢀh†srꢀ to toggle night transfer ON/OFF.  
Night Transfer Lock/Unlock Password  
The Night (NT) Lock/Unlock mode enables the Administrators station or an  
attendant console to lock the system into the Day, Day 2, or Night mode. By setting  
the system into different modes, incoming CO calls can be routed to different  
destinations.  
In order for the Administrator station or the attendant console to perform such routing,  
it must be assigned with Ivtu‡ꢁUꢀh†srꢀ and IUꢁG‚px buttons via system  
programming. Up to four Ivtu‡ꢁUꢀh†srꢀ and IUꢁG‚pxꢁbuttons are allowed.  
Check with the system installer for any additional information.  
Strata DK System Administrator Guide 5/00  
9
 
                     
Setting System Parameters  
Night Transfer  
o To assign or change Night Lock/Unlock Password  
1. Press a [DN] +  
ꢂ%!!Y  
The LCD prompts you to  
enter a four-digit password.  
NO.200  
ENTER PASS CODE  
(X = Tenant 1~Tenant  
4 CO line groups),  
with the handset on-  
hook.  
2. Enter a four-digit  
password.  
As you are enter the  
password, the digits display  
on the LCD.  
NO.200  
XXXX  
3. Press Srqvhy.  
You hear confirmation tone.  
NO.200  
DATA PROGRAMMED  
4. Hang up.  
The password is assigned.  
NO.200  
JAN 15 WED 02:00  
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Strata DK System Administrator Guide 5/00  
 
 
Setting System Parameters  
Night Transfer  
Night Transfer Lock Mode  
After setting the Ivtu‡ꢁUꢀh†srꢀ button into the desired ring mode (Day/Day2/  
Night), you can lock Night Transfer using the accompanying steps below.  
o To set the system in Night Lock Mode  
1. Press Ivtu‡ꢁ  
Uꢀh†srꢀ to set the  
system into the Day  
or Day2 or Night  
Mode, with the  
handset on-hook.  
2. Press IUꢁG‚px.  
The NT Lock LED flashes.  
The LCD prompts you to  
enter your password.  
NO.200  
ENTER PASSWORD  
3. Enter your password  
and press IUꢁG‚px  
again.  
Y = Password digits  
NO.200  
YYYY  
If the correct password is  
entered, the NT Lock LED  
remains steady red and the  
LCD displays the message  
NT LOCK.”  
NT LOCK  
JAN 15 WED 02:00  
If an incorrect password is  
entered, the NT Lock LED  
turns OFF.  
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Setting System Parameters  
Setting Date/Time/Day  
Setting Date/Time/Day  
This operation is possible from the Administrator station or attendant consoles and  
enables you to set the date, time, and day.  
o To set the date  
1. Press a [DN] +ꢁꢂ%$ , You hear a confirmation tone.  
#651 ENTER DATE  
with the handset on-  
hook.  
2. Enter the date  
1 ENTER DATE 970524  
(YYMMDD).  
3. Press Srqvhy.  
You hear a confirmation tone.  
NO. NNN  
MAY 24 MON 12: 05  
4. Press Tƒxꢀ.  
The telephone returns to the idle mode.  
o To set the time  
1. Press [DN] + ꢂ%$!, You hear a confirmation tone.  
#652 ENTER TIME  
with the handset on-  
hook.  
2. Enter the time  
(HHMMSS) in the  
H=hour, M=minute and  
S=seconds. Use leading zeros:  
51 ENTER TIME 120500  
24-hour clock format. 060530 = 6:05AM and 30  
seconds; 143045 = 2:30PM  
and 45 seconds.  
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Setting System Parameters  
Setting Date/Time/Day  
3. Press Srqvhy.  
You hear a confirmation tone.  
NO. NNN  
MAY 24 MON 12: 05  
4. Press Tƒxꢀ.  
The telephone returns to the idle mode.  
o To set the day of the week  
1. Press a [DN] + ꢂ%$", You hear a confirmation tone.  
#653 ENTER DAY  
#653 ENTER DAY 2  
with the handset on-  
hook.  
2. Enter the number  
which corresponds to  
the appropriate day of  
the week:  
  = Sunday  
! = Monday  
" = Tuesday  
# = Wednesday  
$ = Thursday  
% = Friday  
& = Saturday  
3. Press Srqvhy.  
You hear a confirmation tone.  
NO. NNN  
MAY 24 MON 12: 05  
4. Press Tƒxꢀ.  
The telephone returns to the idle mode.  
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Setting System Parameters  
Soft Keys  
Soft Keys  
o To turn Soft Keys on  
o Press H‚qrꢁ+ꢁ& .  
o To turn Soft Keys off  
o Press H‚qrꢁ+ꢁ&ꢄ.  
Important! The LCD examples in this guide are shown with Soft Keys turned OFF.  
If your telephone has Soft Keys turned ON, the displays may be  
different, but you can still follow the steps in this guide. Generally, the  
information shown on line 2 displays on line 1 when Soft Keys are ON.  
Station Relocation  
This feature enables you to relocate an electronic, digital, or standard telephone  
without requiring reprogramming of the stations features. When relocated, the  
telephone retains its station number and all programmed features, including personal  
messages, feature buttons, Toll Restriction Class, and Speed Dial numbers.  
One station at a time can be easily relocated. If two stations are unplugged at the same  
time, the telephone that was unplugged last is relocated when plugged back in. Station  
Relocation only works with the same type of station. For example, moving electronic  
telephone to electronic telephone, digital to digital, and standard to standard. The label  
on the bottom of your telephone indicates Electronicor Digitalkey telephone.  
If a 10-button telephone is replaced with a 20-button type, the left column of buttons  
retains the 10-button assignments. With LCD telephones, you use the LCD after  
relocation, to confirm the desired location of the calling or called [PDNs].  
CAUTION! Always turn this feature off promptly after relocation is finished to  
avoid accidental relocation.  
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Setting System Parameters  
Station Relocation  
Automatic Relocation  
This function enables you to physically move a telephone from one location to another  
while maintaining all of the telephones programmed features. Use the Telephone  
Location Recordon Page 45 for telephone location tracking.  
o To turn on the Auto Station Relocation feature  
1. From the  
Administrator station, Relocation feature is on. If you hear a busy tone, the  
press a [DN] + Station Relocation feature is already turned on, or you  
You hear a confirmation tone indicating the Station  
ꢂ%!'! to turn on the did not dial from the Administrator station.  
Auto Station  
Relocation feature.  
2. Press Tƒxꢀ.  
o To physically relocate (swap) Station A and B  
Important! Make sure that the location that the phone is moving to is already  
vacant.  
If you are moving a telephone (for example, Station A) to a new location  
that already has a telephone connected to it (for example, Station B),  
disconnect Station B from its telephone jack before you disconnect  
Station A.  
You cannot configure the moving station (Station A) to an already  
occupied station (Station B).  
1. Verify that the  
telephone jack for the  
new location does not  
have a telephone  
connected.  
2. Unplug the telephone  
that is moving from  
its wall jack at the old  
location.  
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Setting System Parameters  
Station Relocation  
3. Plug the telephone  
The station is now moved to its new location while  
that is moving into the retaining its original [DNs] and features.  
wall jack at its new  
location.  
4. From the  
You hear confirmation tone. If you hear a busy tone,  
Administrator station, the Station Relocation feature was already turned off,  
press [DN] + ꢂ%!'  or you did not dial from the Administrator station.  
to turn off Auto  
Station Relocation,  
then press Tƒxꢀ.  
Relocation by Special Dial  
This option enables two station numbers and their features to be exchanged with or  
without physically relocating the telephones. The exchange takes place through the  
use of special dial codes. For the procedure below, we are using Station A/B and  
Location 1/2 to demonstrate the exchange.  
o To turn on the Special Dial Station Relocation feature  
1. From the  
Administrator station,  
press a [DN] +  
ꢂ%!'" to turn on the  
Special Dial Station  
Relocation feature  
2. Press Tƒxꢀ.  
You hear confirmation tone indicating that the Station  
Relocation feature is on. If you hear a busy tone, the  
Station Relocation feature was already turned on, or  
you did not dial from the Administrator station.  
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Setting System Parameters  
Station Relocation  
o To relocate (swap) Station A and B  
1. From Station A, press You hear confirmation tone. Station A now has the  
a [DN] + ꢂ%!&III buttons and features of Station B and vice versa.  
(III = [DN] of  
Station B).  
2. From Administrator  
station, press a [DN]  
+ ꢂ%!'  to turn off  
Special Dial Station  
Relocation, then press  
Tƒxꢀ.  
After Station Relocation is turned off, you hear a  
confirmation tone. If you hear a busy tone, Station  
Relocation was already turned off, or you did not dial  
from the Administrator station.  
Note After the relocation is completed, exchange the  
keystrips of the two telephones, if they are  
different, because a 10-button telephone  
replaced with a 20-button type telephone,  
retains the 10-button assignments.  
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Setting System Parameters  
System Messages, Names and Memos  
System Messages, Names and Memos  
You can write or edit station LCD messages, names or numbers.  
o To write LCD messages, names, or numbers  
1. Access message/  
When you select a message number, a cursor  
memo/name displays. () appears at the first character in the message.  
2358  
2. Enter up to 32  
Move Right  
(Alpha mode only)  
alphanumeric  
characters, (see Table  
3 and the figure at the  
right) using the  
station keypad.  
Move Left  
Toggles between  
alphanumeric  
characters  
Scrolls alpha/  
special characters  
3. Blank out any portion Each character the cursor transverses is deleted.  
of a message by  
pressing   and  
moving the cursor to  
the right, when in the  
alpha character mode.  
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Setting System Parameters  
System Messages, Names and Memos  
Table 3  
Letter  
Dial Pad Key Equivalents  
Key  
Equivalent  
Key  
Key  
Equivalent  
Key  
Equivalent  
Letter  
Letter  
Symbol  
Equivalent  
A
B
C
D
E
F
G
H
I
!
!ꢄ  
!ꢄꢄ  
"
J
K
L
$
$ꢄ  
$ꢄꢄ  
%
S
T
&ꢄꢄ  
'
:
+
/
 ꢄꢄꢄ  
 ꢄꢄꢄꢄ  
U
V
W
X
Y
Z
'ꢄ  
 ꢄꢄꢄꢄꢄ  
 ꢄꢄꢄꢄꢄꢄ  
M
N
O
P
Q
R
'ꢄꢄ  
(
Note Use the dial pad  
in alphanumeric  
mode to create  
the symbols  
"ꢄ  
"ꢄꢄ  
#
%ꢄ  
%ꢄꢄ  
&
(ꢄ  
(ꢄꢄ  
 ꢄꢄ  
above.  
#ꢄ  
#ꢄꢄ  
 ꢄ  
&ꢄ  
User LCD Name/Number Display  
Once you store names and numbers in the system memory for each station or device,  
they can display on the stations LCD while idle and at other stationsLCDs when  
they are called. The name also appears on the LCD during direct internal, forwarded,  
and hunted calls. The LCD name does not display on Override or Off-hook Call  
Announce (OCA) calls.  
Name display information for non-LCD telephones or voice mail/auto attendant  
devices can be stored from the Administrator's digital station. When Name/Number is  
recorded for non-LCD telephones or other devices, their Name/Number is displayed  
on LCD telephones when called. The name of a called telephone displays on the  
calling telephone's LCD when the calling telephone has the Soft Key feature ON.  
Note Before entering names for other users, turn the Soft Key feature OFF by  
pressing H‚qrꢁ+ꢁ&ꢄ when your telephone is idle. After the names have been  
entered, turn the feature back on by pressing H‚qrꢁ+ꢁ&  when your  
telephone is idle.  
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Setting System Parameters  
System Messages, Names and Memos  
o To enter name/number information for your telephone  
1. Press [DN] + ꢂ%! .  
Current information displays  
on the lower line of the LCD.  
USER NAME?  
2. Enter up to 16  
alphanumeric  
2358  
characters, (see the  
figure at the right)  
using the station  
keypad.  
Move Right  
(Alpha mode only)  
Move Left  
Toggles between  
alphanumeric  
characters  
Scrolls alpha/  
special characters  
3. Press Tƒxꢀ.  
The information is stored and  
appears on the top line.  
TOSHIBA EXT. 200  
DATE DAY TIME  
o To clear name/number display.  
1. Press a [DN] +  
You hear confirmation tone,  
then busy tone.  
ꢂ%!ꢄ.  
2. Press Tƒxꢀ.  
During the clear, the LCD  
displays the message shown  
on the right.  
NO. NNN  
USER NAME RESET  
After the clear, a name is  
displaced by a message and  
call forward settings if they  
are set.  
NO. 200  
DATE DAY TIME  
Note This procedure does not erase the name/number.  
To restore the display, press [DN] + ꢂ%! .  
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Setting System Parameters  
System Messages, Names and Memos  
o To erase name/number display  
1. Press a [DN] +  
Current information displays  
on the lower line of the LCD.  
USER NAME?  
ꢂ%! .  
2. Press   in the alpha  
Blank characters replace the information. If all blanks  
mode to enter blanks. are entered, the telephone [PDN] displays on the LCD.  
3. Press Tƒxꢀ.  
The information is erased.  
o To enter name/number information for other stations/devices  
1. Turn Soft Keys OFF  
by pressing H‚qrꢁ+  
&ꢄ.  
The Administrator station  
must be idle.  
2. Press a [DN] + ꢂ%! . Current information for the  
Administrator station appears  
USER NAME?  
on the bottom line.  
3. Press Qhtr.  
In this particular display,  
@0U stands for the [PDN] of  
a digital, electronic or  
standard telephone.  
DESK EKT NO.?  
4. Dial the [PDN] of the Current information for  
station for which the  
name/number  
station III appears on the  
bottom line.  
DESK EKT NO. NNN  
information is to be  
recorded.  
5. Press Qhtr.  
You are prompted for the user  
name.  
USER NAME?  
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Setting System Parameters  
System Messages, Names and Memos  
6. Enter up to 16  
alphanumeric  
2358  
Move Right  
(Alpha mode only)  
characters, (see the  
figure at the right)  
using the station  
keypad.  
Move Left  
Toggles between  
alphanumeric  
characters  
Scrolls alpha/  
special characters  
We suggest that you enter the station number and the  
user name.  
7. Press Tƒxꢀ.  
The new information displays on the top line of station  
IIIs LCD. The Administrator station LCD returns  
to the normal idle display.  
8. Repeat Steps 2~7 to  
enter more names/  
numbers.  
9. Press H‚qr + & ꢁ  
when your telephone  
is idle.  
Your Soft Keys are turned ON.  
o To erase other station name/number displays  
o From the Administrator station, repeat Steps 1~6 of the previous procedure and  
press  , in the alpha mode in Step 6.  
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Setting System Parameters  
System Speed Dial Numbers  
System Speed Dial Numbers  
System Speed Dial telephone numbers can be stored in the system memory by the  
Administrator station only.  
o To store a feature or System Speed number in a System Speed Dial Code  
1. Press Srqvhy, with  
the headset on-hook.  
2. Press T9 button  
...or Tƒrrqꢁ9vhy +  
System Speed Dial  
Code.  
See Table 8 on Page 42.  
3. Input the telephone  
number to be stored  
(up to 20 digits).  
...or enter the feature  
code sequence.  
See Table 4 on Page 26.  
4. Press Srqvhy.  
The information is stored in memory.  
5. Repeat Steps 1~5 for  
each telephone  
number to be stored.  
Clearing a Speed Dial Entry  
o Repeat the preceding procedure, skipping Step 4.  
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Setting System Parameters  
Speed Dial—Advanced Features  
Accessing the Stored Number  
o Press Tƒrrqꢁ9vhy +  
its associated Speed  
Dial access code  
...or press the T9  
button associated  
with the code.  
Note Write down the Speed Dial codes and telephone numbers for future reference.  
Speed DialAdvanced Features  
Feature Access Codes  
You can program T9ꢁ(Speed Dial) buttons with feature access codes for a single  
feature or a sequence of features as long as the keyed dial pad characters do not  
exceed 20 digits. To determine how many digits you have, count 2 digits for 8sꢅUꢀ,  
[PDN] and C‚yq feature buttons and 1 digit for all other dial pad characters.  
See Table 4 for a list of feature access codes.  
o To store a feature onto a T9 button  
o Srqvhyꢁ+ T9 + Feature Access Code + Srqvhy.  
o
o
See Table 4 on the following page for Feature Access code sequences.  
T9 = the speed dial button the feature is stored on.  
o To store a feature onto a speed dial code  
o Srqvhyꢁ+ Tƒrrqꢁ9vhy + Speed Dial Access Code + Feature Access Code +  
Srqvhy.  
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Setting System Parameters  
Speed DialAdvanced Features  
Important!  
o
Do not lift the handset.  
o
If you do not enter the entire sequence within a specified time (set in system  
programming for either one or three minutes), the operation times out and  
your telephone returns to idle mode.  
o
o
If your telephone does not have a Speed Dial, press *instead of Speed Dial  
and enter 44 instead of # in all feature sequences.  
[PDNs] can be stored in speed dial sequences but [PhDNs] and [SDNs]  
cannot.  
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25  
 
Setting System Parameters  
Speed DialAdvanced Features  
Table 4  
Feature Access Codes  
Features  
Feature Access Code Sequence  
8sꢅUꢀꢁꢈꢁꢂ#% + Account code digits  
#
Account Code1 (Frequently used codes)  
Automatic Callback  
Background Music2 (Telephone Speakers ON)  
Background Music2 (Telephone Speakers OFF)  
Call ForwardAll Calls (To Station or VM)  
Call ForwardBusy (To Station or VM)  
Call Forward Cancel  
[PDN]] + ꢂ#(  
[PDN] + ꢂ#(ꢄ  
[PDN] +ꢁꢂ%ꢄ  + Directory Number  
[PDN] + ꢂ%ꢄ! + Directory Number  
[PDN] + ꢂ%ꢄ  
Call ForwardNo Answer  
[PDN] + ꢂ%ꢄ"  
Call Forward External  
[PDN] +ꢁꢂ%&ꢄ  
Call Forward External Cancel  
[PDN] +ꢁꢂ%&ꢄ  
Door Phone Calling  
Hookflash Signal1  
[PDN] + door phone Directory Number  
8sꢅUꢀ + ꢂ#$  
Off-hook Call Announce (Manual Mode)  
One-touch Voice Mail Access  
Voice First !; Tone First  , !  , or  !  
[PDN] + Voice Mail Directory Number  
[PDN] + CO line access code  
(See Table 5 on Page 40.)  
Outgoing Calls  
Overrides (Busy, DND)  
Overrides (Executive)  
!
"
C‚yq + [PDN] + [XXX]  
Page Access4  
where:  
[ꢂYYY] =Page access code  
(See Tables 6 and 7 on Page 41.)  
8sꢅUꢀ + ꢂ""  + [X X X] + [Y Y Y]  
Park Call/Access Page  
where:  
The existing call is parked and you are  
automatically connected to the page.  
[X X X]3= 9 0 0~9 1 9 or 999 park zone number;  
[Y Y Y] = page group/zone (See Tables 6 and 7 on  
Page 41.  
Pickup4 (Directed to station, new, or transferred  
call)  
C‚yq + [PDN] + ꢂ$ + station number [PDN]  
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Strata DK System Administrator Guide 5/00  
 
 
Setting System Parameters  
Speed DialAdvanced Features  
Table 4  
Feature Access Codes (continued)  
Features  
Feature Access Code Sequence  
[PDN] +ꢁꢂ$ꢂ!+ [X X X X]  
Pickup a held or ringing [PDN] or [PhDN]  
(not available on all systems)  
where:  
[X X X X] = [PDN] or [PhDN] to be picked up  
Pickup4 any ringing CO line (new call only)  
Pickup Station Page or Ringing Door Phone4  
Pickup4 External Page  
Pickup Line on Hold (lines 1~99)5  
Pickup Line on Hold (lines 100~200)6  
C‚yq + [PDN] + ꢂ$(  
C‚yq + [PDN] + ꢂ$ꢂ"ꢄ  
C‚yq + [PDN] +ꢁꢂ$ꢂ"$  
[PDN] + ꢂ$ + ꢂ&ꢄꢁ(~(()  
[PDN] + ꢂ$ + ꢂ& ( ꢄꢄ~!ꢄꢄ)  
1. These codes can be used during a CO line call.  
2. Background music speakers can only be turned ON/OFF from the Administrators telephone.  
3. XXX = Auto Park Orbit 9 9 9 (access the next available park orbit), or General Park Zones 900~919, or  
[PDN] on which the call should be parked. Only use 999 with LCD telephones.  
4. This feature will hold an existing call when the button is pressed. If the button is pressed when not on a  
call, pickup or page will still be accessed. These codes can be used during a CO line call.  
5. After pressing the feature button, the user dials the line number (01~99) to pickup the line.  
6. After pressing the feature number, the user dials the line number (100~200) to pickup the line.  
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Setting System Parameters  
Speed DialAdvanced Features  
Speed Dial Pause and Flash Storage  
Some Speed Dial numbers may require a pause (long or regular) or hookflash be  
included (e.g., tone delay requires a pause at the beginning of a Speed Dial number).  
Hookflash  
Regular Pause  
Long Pause  
The Ayh†u button stores a flash The pause is either 1.5 or 3  
signal only if Tƒqꢁ9vhyꢁQhˆ†r seconds (set in system  
Ten-second pause, which can  
be entered anywhere in the  
Speed Dial number. The LCD  
displays Gꢉ.  
is programmed as a flexible  
button on the telephone. The  
flash signal is 0.5 or 2 seconds  
long (set in system  
programming) and is displayed  
on the LCD as Aꢉ.  
programming). The LCD  
displays Qꢉ.  
Press Tƒqꢁ9vhyꢁQhˆ†r  
Press Tƒqꢁ9vhyꢁGtꢁQhˆ†r.  
...or if Tƒqꢁ9vhyꢁQhˆ†r is not  
on the telephone, press Ayh†u  
to store a pause.  
Press Ayh†u  
...or enter the hookflash dial  
code (8sꢅUꢀ + ꢂ#$).  
Speed Dial Number Linking  
You can link any of the Station Speed Dial numbers to System Speed Dial codes or to  
any of the optional buttons associated with these codes. The Administrator station can  
be used to link System Speed Dial Codes. This enables lengthy digit strings to be  
stored under one Station Speed Dial button or code.  
The number directly stored in the System Speed Dial number dials out first, then the  
number linked to it. Typically, a companys special carrier access telephone numbers  
are stored as part of the digit string.  
o To link system/system speed dial numbers  
1. Press Srqvhy.  
2. Press T9  
...or Tƒrrqꢁ9vhy + a  
See Table 8 on Page 42 for Station Speed Dial Access  
Codes.  
System Speed Dial  
Access Code.  
3. Press Tƒrrqꢁ9vhy.  
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Setting System Parameters  
Speed DialAdvanced Features  
4. Enter the System  
Speed Dial Access  
Code to which the  
number will be  
linked.  
See Table 8 on Page 42 for System Speed Dial Access  
Codes.  
5. Enter the telephone  
number to be stored  
(max. 17 digits).  
6. Press Srqvhy.  
The number is stored and is automatically dialed when  
the optional linked station T9 button is pressed or the  
linked Station Speed Dial access code is dialed.  
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29  
 
Setting System Parameters  
Speed DialAdvanced Features  
Linked Speed Dial Example  
Note Your system must be programmed for Toll Restriction Override by System  
Speed Dialto allow this example.  
o To store a CO line access code plus a long distance carrier access code (10288) and  
link to *690  
In the following example, you are going to link 690 to a telephone number and store  
it in System Speed Dial location  
%ꢄꢄ.  
1. Press Srqvhy +  
Tƒrrqꢁ9vhy + %(ꢄ  
+ [PDN] + ( ꢄ!''  
+ Srqvhy  
The CO line access code and the long distance carrier  
code (910288) in the System Speed Dial location  
690 is stored.  
Note Idisplays when the [PDN] is stored.  
o
o
[PDN] is used to automatically access internal dial  
tone before dialing ( ꢄ!''.  
( ꢄ!'' = ( is the CO line access code and  
 ꢄ!'' is the long distance carrier access code.  
2. Store the System  
Speed Dial  
information on Speed  
Dial Codeꢁ%ꢄꢄfrom  
the Administrator  
station.  
3. Press Srqvhy +  
o
o
%ꢄꢄ is the System Speed Dial Code.  
Tƒrrqꢁ9vhy + %ꢄꢄ  
+ Tƒrrqꢁ9vhy+  
%(ꢄ is the System Speed Dial Code that is being  
linked to code %ꢄꢄ.  
%(ꢄ & #$$$"&ꢄꢄ  
+ Srqvhy.  
o
 & #$$$"&ꢄꢄ is the telephone number with  
area code.  
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Setting System Parameters  
Speed DialAdvanced Features  
o To use the new link  
o From any station, press Tƒrrqꢁ9vhyꢁ+ %ꢄꢄꢁor press T9 (%ꢄꢄ) button if  
available on the calling station. The telephone automatically dials ( to access a  
CO line, then the carrier access code ( ꢄ!'') plus the telephone number  
( & #$$$"&ꢄꢄ).  
Speed Dial Memo  
This feature enables the Administrator station to program an 11- or 12-character name  
for each of the system Speed Dial numbers. You can scroll through the memo pad of  
names to select the appropriate party.  
Notes  
o
Before entering names for Speed Dial Numbers, turn off the Soft Key feature by  
pressing H‚qr + &ꢄ when the telephone is idle. After entering the names, turn  
the feature back on by pressing theꢁH‚qr +ꢁ&  when the telephone is idle.  
o
For your convenience, use the Telephone Location Recordon Page 45 for  
recording speed dial numbers with memos from the Administrator station.  
o To program names and numbers  
1. Press Srqvhy, then  
The LCD displays:  
Tƒrrqꢁ9vhy.  
#* NNN SPEED DIAL  
2. Enter the Speed Dial  
number.  
The current name/memo and its code displays (see  
Table 8 on Page 42).  
3. Press H‚qr.  
The name/memo appears as you enter it.  
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31  
 
             
Setting System Parameters  
Speed DialAdvanced Features  
4. Enter up to 12  
alphanumeric  
2358  
Move Right  
(Alpha mode only)  
characters, (see the  
figure at the right)  
using the station  
keypad.  
Move Left  
Toggles between  
alphanumeric  
characters  
Scrolls alpha/  
special characters  
5. Press H‚qr.  
6. Press [PDN], then  
enter the desired CO  
The number appears as you entered it. Speed Dial  
numbers and memos and their corresponding two- or  
line access code, plus three-digit codes can be recorded on the Speed Dial  
the telephone number Memo Directory at the back of this guide.  
(20 digits maximum).  
Note If telephones use direct appearing CO line  
buttons to place outgoing callsdo not press  
[PDN] in Step 6.  
7. Press Srqvhy.  
The data is recorded into memory.  
8. Repeat Steps 1~7 to  
enter more names/  
memos.  
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Setting System Parameters  
Speed DialAdvanced Features  
o To view and/or dial a Speed Dial number  
1. Press H‚qr + 'XXX. The Speed Dial number  
MODE NO.8XXX  
appears with a name or  
memo.  
XXX = Personal or System Speed Dial Codes.  
See Table 8 on Page 42.  
Note It is recommended that you record Speed Dial  
numbers and memos and their corresponding  
three-digit codes on the Speed Dial Memo  
2. Press Qhtr to scan  
the directory for the  
appropriate number/  
memo.  
3. Press any available  
Gvr or [DN] + a CO  
Line Access Code.  
The number is dialed.  
See CO Line Access Codeson Page 39.  
o To check a Speed Dial number  
1. Press H‚qr + '.  
See Table 8 on Page 42. The LCD displays a +sign  
if there are more than 16 digits.  
2. Enter a speed dial  
code.  
Note If the number is longer than 16 digits, press  
Tpꢀ‚yy to display the remaining digits.  
3. To see the next  
number, press Qhtr.  
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33  
 
     
Setting System Parameters  
Toll Restriction Override/Traveling Class Codes  
Toll Restriction Override/Traveling Class Codes  
As a System Administrator, you can add or change Toll Restriction Override codes.  
When a station dials these override codes, after accessing an outside line or LCR, the  
station Toll Restriction Class is changed to that assigned to the override code dialed  
(Traveling Class). To add, change or delete Toll Restriction Override or a Traveling  
Class code, the following steps must be performed from the Administrators  
telephone.  
o To add/delete/change toll restriction override or traveling class codes  
1. Press [DN].  
You hear a confirmation tone.  
2. Enter the Traveling  
Class access code  
ꢂ%( —ꢂ%('  
The code appears on the LCD  
as you enter it and you hear a  
dial tone.  
NO.NNN  
ENTER OVR. CODE  
...or enter  
ꢂ%( ~ꢂ%(' to  
change the assigned  
TR Class 01~08  
Travel Class Codes  
respectively.  
...or enter the Toll  
Restriction Override  
access code  
ꢂ%$#~ꢂ%$$ represent override Codes 1 and 2  
respectively.  
ꢂ%$#—ꢂ%$$  
3. Enter the desired  
four-digit override  
code.  
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Strata DK System Administrator Guide 5/00  
 
     
Setting System Parameters  
Toll Restriction Override/Traveling Class Codes  
4. Press Srqvhy.  
You hear a confirmation tone.  
The code is stored in memory.  
NO. NNN  
DATA PROGRAMMED  
Notes  
o
o
o
When making outgoing calls, dialing the Traveling  
Class code puts the telephone in the Toll  
Restriction class of the code that was dialed.  
When making outgoing calls, dialing the Override  
code, overrides all toll restrictions that may be  
normally applied to the telephone.  
The Toll Restriction Travel Class/Override codes  
do not print on SMDR reports.  
5. Repeat Steps 1~3 to  
enter up to eight  
Traveling Class codes  
and two Toll  
Restriction Override  
codes.  
6. Press Tƒxꢀ.  
The telephone returns to the idle mode.  
o To delete toll restriction override or traveling class codeVerified Account Codes  
1. Press a [DN] and dial You hear a confirmation tone.  
the assigned toll  
restriction override  
change access code:  
ꢂ%( ~ꢂ%(' or  
ꢂ%$#~ꢂ%$$.  
2. Press Srqvhy.  
You hear confirmation tone.  
3. Press Tƒxꢀ.  
The telephone returns to the idle mode.  
Strata DK System Administrator Guide 5/00  
35  
 
     
Setting System Parameters  
Verified Account Codes  
Verified Account Codes  
Adding, deleting, or changing Verified Account Codes can be done at designated  
stations only. The privileged stations are assigned by the system programmer.  
o To add or change verified account codes  
1. Press [DN] + ꢂ%$(.  
You hear a confirmation tone.  
NO.NNN  
VERIFY ACC SET  
2. Enter the desired  
three-digit verified  
account code  
Account codes appear on the  
LCD as you enter them. All  
systems have 300 account  
code numbers (ꢄꢄꢄ~!((),  
except the RCTUE/F  
NO.NNN  
ERIFY ACC SET XXX  
reference number  
(ꢄꢄꢄ~!(() or  
(ꢄꢄꢄ~#(() for some processor, which has 500  
systems.  
(ꢄꢄꢄ~#(().  
3. Enter the verified  
account code. The  
system is  
Account codes can be 4~15  
digits long; the number of  
digits is set system wide for  
all account codes in system  
programming. The code  
appears on the LCD as you  
enter it.  
NO.NNN  
XXX XXXXXXXXXXXXX  
programmed for  
___digits.  
4. Press Srqvhy.  
You hear a confirmation tone.  
The code is stored.  
NO.NNN  
DATA PROGRAMMED  
5. Press Tƒxꢀ.  
6. Repeat Steps 1~4 to  
enter more verified  
account codes.  
The telephone returns to the idle mode.  
36  
Strata DK System Administrator Guide 5/00  
 
       
Setting System Parameters  
Verified Account Codes  
o To delete verified account codes  
1. Press [DN] + ꢂ%$(.  
You hear a confirmation tone.  
You hear a confirmation tone.  
2. Enter the three-digit  
verified account code  
reference number  
(ꢄꢄꢄ~!(() or  
(ꢄꢄꢄ~#(() to be  
deleted.  
3. Press Srqvhy.  
The telephone returns to the idle mode.  
4. Press Tƒxꢀ.  
Strata DK System Administrator Guide 5/00  
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Setting System Parameters  
Verified Account Codes  
38  
Strata DK System Administrator Guide 5/00  
 
Access Codes  
A
This appendix contains access codes for outside Speed Dial numbers, CO lines,  
Paging Group and Paging Zone Codes.  
CO Line Access Codes  
CO lines are used when you dial an outside number. If your telephone does not have a  
8P or Gvr button, you can enter the appropriate code listed in Table 5 to access an  
outside line.  
You can also store the code on a Speed Dial (T9) button for one-touch access. If you  
are storing a CO line access code onto a Speed Dial code, enter ## before the CO  
access code (e.g., to store code ꢂ&ꢄꢄ , enter ##&ꢄꢄ ).  
In some systems, ( is used as a general group code or to access Least Cost Routing  
(LCR). System users are required to dial ( in order to access an outside line. If you  
press ( in a system programmed with LCR, you may not hear internal dial tone,  
depending on system programming.  
See your System Administrator for the code which applies to your telephone.  
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39  
 
     
Access Codes  
Feature Access Codes  
o To access a line  
o Press [PDN] + CO Line Access Code (Table 5).  
Table 5  
CO Line Access Codes  
System  
DK14  
CO Line Access Codes  
( or 'ꢄ ~'ꢄ# or ꢂ&ꢄꢄ ~ꢂ&ꢄꢄ#  
( or 'ꢄ ~'ꢄ' or ꢂ&ꢄꢄ ~ꢂ&ꢄꢄ'  
( or 'ꢄ ~'ꢄ' or ꢂ&ꢄꢄ ~ꢂ&ꢄ !  
( or 'ꢄ ~'ꢄ' or ꢂ&ꢄꢄ ~ꢂ&ꢄ %  
DK16e, DK16  
DK40i, DK40  
DK424 (RCTUA)  
DK424 (RCTUBA/BB) and  
DK424i (B1CU)  
( or 'ꢄ ~'ꢄ' or ꢂ&ꢄꢄ ~ꢂ&ꢄ#'  
( or 'ꢄ ~' % or ꢂ&ꢄꢄ ~ꢂ& ##  
( or 'ꢄ ~' % or ꢂ&ꢄꢄ ~ꢂ&!ꢄꢄ  
DK424 (RCTUC/D) and  
DK424i (B2CAU/B2CBU)  
(B3CAU/B3CBU)  
DK424 (RCTUE/F) and  
DK424i (B5CAU/B5CBU)  
Notes  
o
o
o
9 accesses LCR or general line group.  
'ꢄ —' % accesses line groups 1~16, respectively.  
ꢂ&ꢄꢄ —ꢂ&!ꢄꢄ accesses individual lines 1~200, respectively.  
Feature Access Codes  
See Table 4 on Page 26.  
40  
Strata DK System Administrator Guide 5/00  
 
   
Access Codes  
Paging Group Codes  
Your telephone can be assigned to page group(s). Telephones can be a member of  
more than one group and each group can have as many as 120 stations. Station users  
can access each group separately by dialing an access code (see Table 6 and Table 7 on  
Page 41 ).  
o To enter a paging group access code  
o Press [PDN] + Access Code  
Table 6  
Paging Groups  
Paging Group  
Access Code  
ꢂ"    
Paging Group  
Station Group E  
Station Group F  
Station Group G  
Station Group H  
Access Code  
ꢂ" $  
Station Group A  
Station Group B  
Station Group C  
Station Group D  
ꢂ" !  
ꢂ" %  
ꢂ" "  
ꢂ" &  
ꢂ" #  
ꢂ" '  
Table 7  
External Paging Zones  
Access Code  
External Paging Zone  
External Paging Zone  
Access Code  
DK14, DK40i, DK40, DK424 (all processors)  
Paging  
ꢂ"ꢄ  
Paging All Call,  
External Page Zone  
ꢂ"(  
All Call Page Zone  
DK40i, DK40, DK424 (RCTUA, RCTUBA/BB, RCTUC/D), and  
DK424i (B1CU, B2CAU/B2CBU, B3CAU/B3CBU)  
Zone A  
Zone B  
ꢂ"$  
ꢂ"%  
Zone C  
Zone D  
ꢂ"&  
ꢂ"'  
DK424 (RCTUE/F) and DK424i (B5CAU/B5CBU)  
Zone A  
Zone B  
Zone C  
Zone D  
ꢂ"$  
ꢂ"$!  
ꢂ"$"  
ꢂ"$#  
Zone E  
Zone F  
Zone G  
Zone H  
ꢂ"$$  
ꢂ"$%  
ꢂ"$&  
ꢂ"$'  
Strata DK System Administrator Guide 5/00  
41  
 
         
Access Codes  
Speed Dial Access Codes  
Speed Dial Access Codes  
The number of station and system speed dial numbers available to you depends on the  
size of your companys telephone system. Check with your System Administrator to  
find out which codes apply to your system.  
Once you store a telephone number on any of the codes listed below, you can dial the  
number by entering the code, such as  ꢄ or Tƒrrqꢁ9vhy +  ꢄ.  
Table 8  
Speed Dial Access Codes  
Station  
Speed Dial Codes  
System  
Speed Dial Codes  
Telephone System Size  
Small System  
(DK14, DK16, DK16e, DK40, DK40i, and RCTUA)  
 ꢄ—#(  
 ꢄ—#(  
%ꢄ—((  
Medium System  
(RCTUBA/BB and RCTUC/D, B1CU,  
B2CAU/B2CBU and B3CAU/B3CBU)  
%ꢄꢄ—%((  
!ꢄꢄ—(((  
Large System  
(RCTUE/F and B5CAU/B5CBU)  
 ꢄꢄ— "(  
Table 9  
System Speed Dial Number Linking  
SystemSpeed Dial Codes that can be inked to  
other Speed Dial Codes  
System  
DK14, DK16e, DK40i, RCTUA  
(ꢄ—((  
RCTUBA/BB, RCTUC/D, B1CU,  
B2CAU/B2CBU and B3CAU/B3CBU  
%(ꢄ—%((  
((ꢄ—(((  
RCTUE/F and B5CAU/B5CBU  
42  
Strata DK System Administrator Guide 5/00  
 
     
Directories/Record  
B
User Name/Number Directory  
Name/Numbers are limited to 16 alphanumeric characters and are displayed on the top  
row or idle LCD stations and the bottom row of called LCD stations.  
This directory is provided for the Administrator station for referencing and recording  
of other station Name/Numbers.  
Station #:__________  
D A T E D A Y T I M E  
Station #:__________  
D A T E D A Y T I M E  
Station #:__________  
D A T E D A Y T I M E  
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Directories/Record  
Speed Dial Memo Directory  
Station #:__________  
D A T E D A Y T I M E  
Speed Dial Memo Directory  
Speed Dial memos are limited to 12 characters for the memo (top row of LCD) and 16  
digits/pauses for the dial number (bottom row of LCD).  
This directory is provided for recording Speed Dial numbers with memos from the  
Administrator station.  
11-Character Memo Example  
Code:  
* 6 0 0 - M E M O H E R E  
S P E E D D I A L # H E R E  
*
*
*
*
-
-
-
-
Note Speed Dial numbers may be 60~99 or 600~699 depending on the system size.  
44  
Strata DK System Administrator Guide 5/00  
 
   
Directories/Record  
Telephone Location Record  
Telephone Location Record  
o To view [PDNs], port numbers (physical and logical), and [DNs] of LCD telephones  
1. Press a [DN] +  
The [PDN] is displayed as INT = NNN  
(NNN = directory number of button).  
ꢂ#ꢄ .  
2. Press a [DN] +  
The Physicalport number and the Logicalport  
number of an LCD telephone is displayed.  
ꢂ#ꢄ!.  
3. Press any [DN] +  
ꢂ#ꢄ& to display the  
button directory  
number.  
The button [DN] is displayed as DN = NNN  
(NNN = directory number of button).  
Note It is recommended that each location, [PDN], and user name are recorded in  
the table provided below.  
Room/Office Location  
Primary Directory Number  
Users Name  
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45  
 
   
Directories/Record  
Telephone Location Record  
Room/Office Location  
Primary Directory Number  
Users Name  
46  
Strata DK System Administrator Guide 5/00  
 
Index  
A
about this book  
CAMA trunk calls, 6  
conventions, v  
important notes, vi  
organization, iv  
related documents, vii  
access codes, 39  
auto attendant assignments, 2  
access codes  
feature access, 24  
paging group, 41  
speed dial access, 42  
toll restriction override, 34  
traveling class, 34  
verified account, 35, 36  
CO line, 39  
feature, 24  
speed dial, 42  
access DISA, 4  
account codes  
revision, 34  
verified, 35, 36  
auto attendant, 1, 4  
announcement recording  
recommendations, 4  
CO line assignments, 2  
dialing plan, 3  
day 2 mode, 9  
day/day 2/night modes, 2, 5, 9  
default DNs, 3  
dial pad key equivalents, 19  
directories, 43  
menu, 3  
system dialing plan, 3  
automatic station relocation  
physically, 15  
speed dial memo, 44  
user name/number, 43  
DISA  
swap buttons/features, 15  
access, 4  
outgoing calls, 3  
Strata DK System Administrator Guide 5/00  
47  
 
 
Index  
E ~ S  
security code, 1, 4, 5  
cancel, 6  
assign/change, 10  
routing (ringing) patterns, 9  
non-LCD telephones, 19  
enter/change, 5, 7  
E
emergency 911 calls, 6  
equipment notes, iv  
external paging zones, 41  
page button, 21, 33  
paging group codes, 41  
primary announcement, 2, 4  
F
feature access codes, 24  
flash button, 28  
telephone location, 45  
relocation by special dial, 16  
L
LCD name/number information  
clear, 20  
enter, 20  
erase, 21  
secondary announcement, 2, 4  
setting date/time/day, 1, 12, 13  
soft keys, 1, 14, 21, 31  
to turn off, 14  
to turn on, 14  
speed dial, 23, 31  
other stations/devices  
enter name/number, 21  
erase name/number, 22  
linked speed dial example, 30  
access codes, 42  
accessing stored number, 24  
advanced features, 24  
checking a number, 33  
clearing an entry, 23  
dialing, 33  
M
memos, 18  
messages, 18  
multiple announcement machine, 4  
flash, 28  
N
long pause, 28  
memo, 31  
names, 18  
program names and numbers, 31  
number linking, 28  
example, 30  
night mode, 9  
night transfer, 1, 2, 9  
enable/disable, 9  
lock mode, 11  
store CO line access code, 30  
use new link, 31  
lock/unlock password, 9  
48  
Strata DK System Administrator Guide 5/00  
 
pause and flash storage, 28  
storing a feature, 23  
storing system speed dial number in a  
system speed dial code, 23  
system numbers, 23  
user LCD name/number display, 19  
clear, 20  
erase, 21  
other stations/devices  
enter name/number display, 21  
erase name/number display, 22  
write, 18  
view, 33  
station (directory) number, 3  
station relocation, 1, 14  
automatically relocate, 15  
relocation by special dial, 16  
system  
V
verified account codes, 1, 35, 36  
add/change, 36  
auto attendant dialing plan, 3  
messages, names and memos, 1, 18  
setting parameters, 1  
delete, 37  
speed dial memo numbers, 1  
speed dial numbers, 23  
LCD messages, 18  
LCD name/number displays, 18  
T
telephone location record, 31  
tenant service, 9  
toll restriction override, 1, 34  
add/delete/change, 34  
by system speed dial, 30  
delete, 35  
traveling class codes, 1, 34  
add/delete/change, 34  
delete, 35  
Strata DK System Administrator Guide 5/00  
49  
 
50  
Strata DK System Administrator Guide 5/00  
 

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